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Runway to Taxi Gets Longer as Cab Shortage Hits Thanksgiving Airport Travelers

New York City airports this week expect to see the most travelers in two years during the holiday weekend. But Taxi and Limousine Commission data shows the number of yellow cabs on the road has been cut nearly in half since the pandemic hit.

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‘Access-A-Ride Is Failing’: MTA Board Gets Earful as Paratransit Service Plummets

Advocates for New Yorkers with disabilities urged officials at the agency’s monthly board meeting Wednesday to fix the system — as new data shows the number of people left stranded by Access-A-Ride spiked in September.

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Signal Distress: Cornerstone of MTA’s Fast-Track Plans Racking Up Delays and Dollars

As the MTA prepares to spend more than $7 billion for new signals on sections of six lines in a bid to speed up trains, snags and cost increases highlight the headaches and challenges in replacing the ancient system.

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MTA Employees Due Millions in Refunds After Pension Overcharge

An accounting flub caused thousands of transit workers to pay more than they should have into the Tier 6 pension plan for years. Now the agency is set to pay out some $4.1 million dollars to the employees.

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‘As Good As It Gets’ Transportation Infrastructure Deal Leaves Plenty Off the Table

The federal infrastructure bill that cleared Congress on Friday is "probably the best we’re going to get," but still falls short of meeting the city’s vast needs — including some long-awaited subway projects, transit and planning experts say.

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Access-A-Ride Service Quality Stuck in Reverse as Traffic, Driver Absences Mount

The reliability of the MTA’s Access-A-Ride paratransit service for New Yorkers with limited mobility has sunk to its lowest level in years — even as ridership has risen to almost 80% of pre-pandemic levels.

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New York Just Getting Into Gear on Road to Transit-Biking Tandem

Plans to install 10,000 bike racks on city streets by next year and a pilot pod program at Grand Central Terminal are mere "molecules in the drop of the bucket" compared to other cities’ efforts, cycling advocates say.

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How the MTA Spent Millions on a Cuomo Cost-Cutting Effort That Spurred a Worker Shortage

The MTA Transformation Plan brought a $4 million consultant’s report, new high-priced executives — and staffing gaps. Now, in the Hochul era, the transit agency is scrapping the plan — and going on a hiring spree to stem bus and subway delays.

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MTA Gets Rolling With Hiring Spree But Impact on Commute May Be Slow Going

Transit officials are starting to chip away at a worker shortage that has for months caused tens of thousands of bus and subway trips to be canceled or delayed, frustrating passengers. Meanwhile, overtime is rising for bus and subway workers.

Mets Station Accessibility Project Up In the Air as AirTrain Derails

The Mets-Willets Point complex — which serves anyone going to Citi Field, the Billie Jean King National Tennis Center, the Queens Museum or Queens Night Market — is still inaccessible for LIRR passengers who can’t navigate stairs.

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MTA to Allow Live Remote Public Commenting for Board Meetings After Outcry

The new format, which also doubles the public comment period to 60 minutes, was especially welcomed by disabled riders who said the MTA’s unreliable paratransit services kept them from testifying about the MTA’s unreliable paratransit services.

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Derailed Biden Infrastructure Package Could Mean Loss of $10B for New York Transit

A massive federal plan to spend $550 billion on public transit, bridges and highways stalled in Congress late Thursday, meaning a potential long-term impact to big-ticket projects in New York City and the region.

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MTA on ‘Mask Blitz’  Following Reports of Low Compliance

Cops and transit workers distributed a record 26,000 masks in the transit system in the first three weeks of this month — rocketing past the total for the entire past year. Starting Thursday, riders who do not follow the mask mandate will be more likely to face fines, officials said.

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City Tells Students Heading Back to School to Hop Turnstiles With Form Letters

School started Monday in New York, but some students who need free MetroCards to travel to and from class are still waiting to receive them. That’s raising concerns among some principals that students could end up in trouble with the police.

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Cuomo’s $4 Million MTA Job-Cutting Effort Derailed Weeks After His Departure

The MTA’s "Transformation Management Office" is being downsized out of existence as the transit agency confronts staffing shortfalls that have snagged subway and bus trips.

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MTA Yanks $500K COVID Death Benefit From Unvaccinated Transit Workers

The transit agency is set to extend the half-million-dollar lump-sum payment through the end of the year — but only for survivors of vaccinated employees. Just 55% of bus and subway workers have gotten their shots.

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MTA Brings Back Virtual Testimony for Board Meetings — With a Catch

The MTA will no longer require in-person testimony at its board meetings beginning Monday. That means public speakers will once again be allowed to rail remotely against the transit agency — although not in real time.

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No NYC Subway Riders Got Fined for Defying Mask Mandate in August

Police booted passengers 21 times for refusing to mask up, the lowest level in nearly a year. Meanwhile, the number of riders who complied with warnings jumped — even amid complaints that some cops are going maskless.

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As MTA Subways Weather ‘100-Year Storms’ Every Month, ‘New Solutions’ Sought

The third major storm to soak the city since July once again turned some subway stations into a default sewer system. It marked the latest frightening example of the mass transit system’s vulnerability to extreme weather — which is becoming the norm.

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MTA Planning to Cut Subway Operator Training Time to Curb Trip Cancelations

With thousands of runs being nixed every month because of crew shortages, the MTA plans to accelerate the training of new train operators, taking a month off the onboarding process, THE CITY has learned.