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How the MTA Spent Millions on a Cuomo Cost-Cutting Effort That Spurred a Worker Shortage

The MTA Transformation Plan brought a $4 million consultant’s report, new high-priced executives — and staffing gaps. Now, in the Hochul era, the transit agency is scrapping the plan — and going on a hiring spree to stem bus and subway delays.

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MTA Gets Rolling With Hiring Spree But Impact on Commute May Be Slow Going

Transit officials are starting to chip away at a worker shortage that has for months caused tens of thousands of bus and subway trips to be canceled or delayed, frustrating passengers. Meanwhile, overtime is rising for bus and subway workers.

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Cuomo’s $4 Million MTA Job-Cutting Effort Derailed Weeks After His Departure

The MTA’s "Transformation Management Office" is being downsized out of existence as the transit agency confronts staffing shortfalls that have snagged subway and bus trips.

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MTA Yanks $500K COVID Death Benefit From Unvaccinated Transit Workers

The transit agency is set to extend the half-million-dollar lump-sum payment through the end of the year — but only for survivors of vaccinated employees. Just 55% of bus and subway workers have gotten their shots.

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No NYC Subway Riders Got Fined for Defying Mask Mandate in August

Police booted passengers 21 times for refusing to mask up, the lowest level in nearly a year. Meanwhile, the number of riders who complied with warnings jumped — even amid complaints that some cops are going maskless.

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As MTA Subways Weather ‘100-Year Storms’ Every Month, ‘New Solutions’ Sought

The third major storm to soak the city since July once again turned some subway stations into a default sewer system. It marked the latest frightening example of the mass transit system’s vulnerability to extreme weather — which is becoming the norm.

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MTA Planning to Cut Subway Operator Training Time to Curb Trip Cancelations

With thousands of runs being nixed every month because of crew shortages, the MTA plans to accelerate the training of new train operators, taking a month off the onboarding process, THE CITY has learned.

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Pyramid Scheme: Critics Question Why Transit Spaces are ‘Hostile’ to Humans

A trio of wooden pyramids, erected atop flat metal security bollards in front Penn Station, are among examples around the city and transit system of what some call "cruel" public design features that make homeless people uncomfortable.

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MTA Looks to Ramp Up Subway Accessibility With Fewer Costly Elevators

"Ramps are failproof," declared Quemuel Arroyo, the MTA’s chief accessibility officer. But installing the slopes isn’t as easy as it might look, and in some cases elevators better fit the bill, some advocates say.

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MTA Shuffle Puts Construction Vet in Driver’s Seat, Leaves Vacancy at Transit

Gov. Cuomo on Thursday confirmed the MTA’s new chairperson and CEO will be Janno Lieber, who joined the agency in 2017 after leading Silverstein Properties’ efforts to rebuild the World Trade Center.

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Subway Watchers Say MTA Could Plug Staff Holes by Losing Training Wheels Faster

As canceled trips in the subway pile up from a shortage of train operators and conductors, the transit workers union is pushing the MTA to explore ways to speed up training of new hires.

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‘A Default Sewer System’: Subway Flooding Is Bigger Than Just the MTA

The super soaking of stations in Manhattan and The Bronx this week underscored the exposure of the nearly 117-year-old subway system to climate change — and highlighted the resiliency challenges still facing the MTA and the city at large.

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Subway Trips Canceled Over Staff Shortages Soar to a Pandemic High

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Rats Overrun Plaza at Brooklyn Subway Stop That Mayor Promised to Help

Visitors and business owners at Newkirk Plaza, a shopping strip above a Q/B station in Flatbush, dodge hordes of rodents. Council candidates are among those calling on City Hall to stop the siege.

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Cuomo’s MTA Power Shakeup Threatens to Upend Transit Comeback, Critics Say

The governor’s last-minute bid to turn the top post at the transit agency into two jobs was called "fugazi" by one union head. Albany lawmakers went back and forth over Cuomo’s bid to split duties currently held by Patrick Foye.

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Queens Grabs Bigger Share of Subway Ridership as Pandemic Shifts Commutes

Jackson Heights and Flushing have stations in the system’s top 10 — usually dominated by Manhattan — as traditional rush-hour demand has flattened across the city. It’s a trend some analysts believe could lead the MTA to redistribute subway service.

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MTA Bus Driver Shortage Leads to Nixed Trips and Longer Waits for Returning Ridership

A pre-COVID hiring freeze, retirements and pandemic losses of 160-plus employees have left the MTA with nearly 400 bus-operator vacancies. "We’re coming out stumbling and bumbling," one union leader said.

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Shuttered Subway Shops Show Manhattan’s Lagging Recovery Amid ‘Terrible’ Losses

Mass-transit ridership is rebounding faster in Brooklyn, Queens and The Bronx, records indicate. One sign of the times: Many Manhattan underground retail outlets remain "like ghost towns."

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Subway Service Is Back 24/7, But Some Manhattan Entrances Remain Locked Around the Clock

As the city gets ready to reopen, shuttered gateways at some key stations fool riders into thinking the trains aren’t running. Here’s what the entrances have in common (besides being closed for over a year).

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MTA Struggling to Get Majority of Workers on Vaccination Train

Transit employees have absorbed some of the worst of the pandemic while keeping the city running. But a sizable percentage of the workforce is in no rush to get the COVID vaccine as the city begins to reopen.