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Brazen Attack on Train Operator Points to Safety Gap for MTA Workers

Blaming "multiple failures" when it comes to worker protection, Ty Jeter recounted how she feared for her life when her cab door was kicked in on a southbound No. 6 train.

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MTA Keeps Cops at Fore of Homeless Response as Other Transit Systems Embrace Social Services

Many of the nation’s transportation agencies are increasingly turning attention to social services for people dealing with homelessness, mental health issues or addiction. New York City lags down the track from Philadelphia and other cities.

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MTA Looking for High-Tech Ideas to Keep Subway Tracks Clear

Transit agency officials are looking for futuristic ways to spot people and objects in the path of trains, including lasers, artificial intelligence, machine learning and thermal sensing.

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Used Around the World, Platform Doors Keep Getting Scratched Off MTA To-Do List

The deadly shoving of Michelle Go in front of an R train on Saturday at the city’s busiest subway station has revived calls for the MTA to install protective shields on train platforms.

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2021 Saw Another Surge of Anti-Asian Hate Crimes in Subway

Through the end of November — the latest figures provided by the Hate Crime Task Force — 30 of the 84 reported subway bias incidents targeted Asians, a 233% jump from 2020.

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Subway Service Delays Feared as Omicron Hits the Express Track

The number of subway workers testing positive for COVID-19 has spiked, according to internal MTA data obtained by THE CITY. "It’s putting a tremendous strain on service, because you have so many absences," said one union official.

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MTA’s Late in Making OMNY Subway and Bus System Reduced-Fare Friendly

Some 1.3 million seniors and people with disabilities are eligible for discounted trips — but the MTA has managed to make its tap-and-go contactless payment system available to only 70 of them.

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MTA Cops Rode High on Overtime After Cuomo Crackdown on Subway Homelessness, Inspector General Says

The OT bill for the MTA’s police force hit $33 million last year because of efforts by the Cuomo administration to police fare evasion and homeless New Yorkers, according to a new report from the agency’s inspector general.

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As Federal Funds Put Second Ave. Subway Extension on Express Track, Displacement Looms for Locals

The Biden administration’s injection of billions into local infrastructure has state and transit officials tooting horns about the Q line’s uptown run. But some residents along the route say they’re trying to avoid getting railroaded out of the neighborhood.

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Signal Distress: Cornerstone of MTA’s Fast-Track Plans Racking Up Delays and Dollars

As the MTA prepares to spend more than $7 billion for new signals on sections of six lines in a bid to speed up trains, snags and cost increases highlight the headaches and challenges in replacing the ancient system.

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New York Just Getting Into Gear on Road to Transit-Biking Tandem

Plans to install 10,000 bike racks on city streets by next year and a pilot pod program at Grand Central Terminal are mere "molecules in the drop of the bucket" compared to other cities’ efforts, cycling advocates say.

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How the MTA Spent Millions on a Cuomo Cost-Cutting Effort That Spurred a Worker Shortage

The MTA Transformation Plan brought a $4 million consultant’s report, new high-priced executives — and staffing gaps. Now, in the Hochul era, the transit agency is scrapping the plan — and going on a hiring spree to stem bus and subway delays.

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MTA Gets Rolling With Hiring Spree But Impact on Commute May Be Slow Going

Transit officials are starting to chip away at a worker shortage that has for months caused tens of thousands of bus and subway trips to be canceled or delayed, frustrating passengers. Meanwhile, overtime is rising for bus and subway workers.

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Cuomo’s $4 Million MTA Job-Cutting Effort Derailed Weeks After His Departure

The MTA’s "Transformation Management Office" is being downsized out of existence as the transit agency confronts staffing shortfalls that have snagged subway and bus trips.

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MTA Yanks $500K COVID Death Benefit From Unvaccinated Transit Workers

The transit agency is set to extend the half-million-dollar lump-sum payment through the end of the year — but only for survivors of vaccinated employees. Just 55% of bus and subway workers have gotten their shots.

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No NYC Subway Riders Got Fined for Defying Mask Mandate in August

Police booted passengers 21 times for refusing to mask up, the lowest level in nearly a year. Meanwhile, the number of riders who complied with warnings jumped — even amid complaints that some cops are going maskless.

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As MTA Subways Weather ‘100-Year Storms’ Every Month, ‘New Solutions’ Sought

The third major storm to soak the city since July once again turned some subway stations into a default sewer system. It marked the latest frightening example of the mass transit system’s vulnerability to extreme weather — which is becoming the norm.

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MTA Planning to Cut Subway Operator Training Time to Curb Trip Cancelations

With thousands of runs being nixed every month because of crew shortages, the MTA plans to accelerate the training of new train operators, taking a month off the onboarding process, THE CITY has learned.

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Pyramid Scheme: Critics Question Why Transit Spaces are ‘Hostile’ to Humans

A trio of wooden pyramids, erected atop flat metal security bollards in front Penn Station, are among examples around the city and transit system of what some call "cruel" public design features that make homeless people uncomfortable.

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MTA Looks to Ramp Up Subway Accessibility With Fewer Costly Elevators

"Ramps are failproof," declared Quemuel Arroyo, the MTA’s chief accessibility officer. But installing the slopes isn’t as easy as it might look, and in some cases elevators better fit the bill, some advocates say.