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Social Services

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Social Service and Unions Leaders Clash Over Effort to Help Workers Organize

A bill pushed by City Council Speaker Corey Johnson could alter the labor picture at nonprofits. Social service executives say the move could mean more burdens as late city contract payments already bring some to the brink.

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NYC Translation Law Often Ignored, at High Human Cost in the COVID Era

Nonprofit groups say a 2017 law requiring translations of key documents into 10 languages isn’t being followed by all city agencies, including the city health department.

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Homeless Reflect on Life in a New York City Hotel Room, One Year Later

For some New Yorkers, the pandemic proved an ironic lifesaver: Spending a year living in clean, private hotel rooms allowed them to get some stability in their lives and finally see hope for the future — if they’re not kicked back into city shelters.

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For Crumbling Congregations, a Bible on How to Save a House of Worship

As more religious communities succumb to financial woes worsened by the pandemic, Manhattan Borough President Gale Brewer offers an "Action Book" for congregants trying to avoid selling out their spiritual homes.

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Washington Heights Armory on Defense Over Who Gets to Use Space

The Fort Washington Avenue Armory, currently a vaccination site, has some of the most coveted public space in Upper Manhattan. But some locals say the nonprofit running the building doesn’t offer equitable access.

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Clients, Drivers Say TLC Grocery and Meal Delivery Could Use More Loving Care

New Yorkers receiving food aid and out-of-work cabbies doing delivery say Taxi and Limousine Commission’s well-intentioned program is full of waste.

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How to Get Food in New York Right Now — And How to Help Feed

We’ve compiled resources on how to stay fed if you’re low on cash, homebound — or trying to keep safe while getting takeout.

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Texas Firm Reaps Millions Booking COVID Hotel Rooms for NYC

When homeless New Yorkers and other guests check in for taxpayer-funded isolation hotel stays, the Austin outfit makes $27 a night, records show.

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Federal Health Authorities Warn Against Dispersing Homeless Without Refuge

CDC guidance challenges busing scores of people from subways to group shelters, as Council and mayor square off over expanding use of hotel rooms.

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Scammers Love a Crisis. Here’s What You Need to Know to Protect Yourself

Fraudsters are using the coronavirus pandemic to con people out of money, passwords and valuable data. We’ve got some tips on thwarting them.

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Homeless Shelter Youth Face the Streets During Pandemic

They’re allowed to sleep in shelters at night, but some get cast out during the day as organizations contend with staff and funding shortages.

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De Blasio Vows to Break Up NYC Homeless Shelter Crowds

The mayor reacted after photos THE CITY obtained showed social distancing nightmares at two facilities — scenes one official called "heartbreaking."

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Homeless Sent from Subways to Social Distancing Nightmares

Pictures show a human sprawl along the stairs at Manhattan’s 30th Street Men’s Shelter. A similar scene was captured at a Wards Island facility.

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NYPD Turns MTA Crew Break Bus Into Refuge for Homeless

Subway workers looking for some socially distant rest between shifts were instead crowded out by people moved out of trains by cops during shutdown.

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NYC Shuttles Homeless Men from Subway to Packed Shelter

Amid the overnight train shutdown, caravans take men to Manhattan’s notorious 30th St. Shelter where social distancing to stop coronavirus is elusive.

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Homeless Stranded by Subway Shutdown End Up on Streets and Buses

Less than 10% who have been living on trains and in stations during the pandemic went to city shelters — boosting calls to send people to hotels.

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Garbage Bag Ponchos for Workers Moving Homeless People’s Belongings

The de Blasio administration’s shift from homeless shelters to isolation hotels for people with COVID-19 leaves storage and moving staff largely unprotected from coronavirus, union officials say.

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MTA Bus Drivers Brace for Subway Shutdown Unruliness Spillover

Spitting attacks on bus operators are up. With the overnight suspension of train service, drivers expressed safety fears as they picked up the slack.

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NYC Subway Late Night Closure Throws Some Riders Off Track

The shuttering of the subways from 1 a.m. to 5 a.m. left people who rely on the system to get to work or to take shelter scrambling.

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Thermometers Needed for NYC Homeless Shelters Stuck in China

The city is awaiting 1,800 infrared devices to screen for COVID-19 symptoms as some people in isolation hotels have no way to take their temperature.