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New York City Transit

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‘As Good As It Gets’ Transportation Infrastructure Deal Leaves Plenty Off the Table

The federal infrastructure bill that cleared Congress on Friday is "probably the best we’re going to get," but still falls short of meeting the city’s vast needs — including some long-awaited subway projects, transit and planning experts say.

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MTA Gets Rolling With Hiring Spree But Impact on Commute May Be Slow Going

Transit officials are starting to chip away at a worker shortage that has for months caused tens of thousands of bus and subway trips to be canceled or delayed, frustrating passengers. Meanwhile, overtime is rising for bus and subway workers.

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MTA Planning to Cut Subway Operator Training Time to Curb Trip Cancelations

With thousands of runs being nixed every month because of crew shortages, the MTA plans to accelerate the training of new train operators, taking a month off the onboarding process, THE CITY has learned.

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MTA Shuffle Puts Construction Vet in Driver’s Seat, Leaves Vacancy at Transit

Gov. Cuomo on Thursday confirmed the MTA’s new chairperson and CEO will be Janno Lieber, who joined the agency in 2017 after leading Silverstein Properties’ efforts to rebuild the World Trade Center.

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 ‘Back to Gridlock’: NYC Bridge and Tunnel Traffic Returning to Pre-Pandemic Levels as Mass Transit Lags

It seems like old times on crossings run by the MTA, the Port Authority and the city, the latest data shows. That’s got mass transit and environmental advocates concerned as New York’s reopening gears up for a fall rush.

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Subway Trips Canceled Over Staff Shortages Soar to a Pandemic High

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Subway Motorman Says MTA Trying to Silence Him for Blowing Whistle 

"If I see something, I say something," said Yann Hicks, who has tweeted photos critical of the Transit Authority’s actions on homelessness and is now facing suspension for allegedly violating a safety rule that bans the use of phones while operating a train.

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Driver, Union Say MTA Bus Dispatchers Need Empathy Training After Menstrual Ordeal

A Brooklyn bus driver says supervisors showed little compassion when she got her period on the job while waiting for a repair crew — and her union wants more training for dispatchers.


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Closed Private Subway Entrances Give Shuttered Feel to Manhattan Office Buildings and Former Hotspots

The nine entrances, all in Midtown and Lower Manhattan, remain off-limits to commuters — and homeless people — more than six months into the pandemic.

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End of MTA Taxi Service Leaves Overnight Commuters Waiting

When the subways shut down between 1 and 5 a.m. starting in May, the Transit Authority began providing commuters with free car rides. That stops Sunday.

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New MTA Unit Formed to Help Dozens of Families Left Behind by COVID-19 Deaths

"I’m sad that I had to meet families in this way, I would have much rather met them in much better circumstances," said one family liaison. "But it’s really an honor for me to do this work."

How Subway Boss Grappled With Transit Nightmares During ‘Darkest Hours’ of COVID

As she leaves her post as the first woman to head to the subway system, Sally Librera describes decisions aimed at saving lives while keeping the trains running.

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‘Undesired Uncoupling’ Leads MTA to Pull 264 New Subway Cars Out of Service

An A train at Chambers Street came apart in the middle early Wednesday, causing officials to deactivate the young R179 line for the second time this year.

Subway ‘Ghost Town’ Rattles Riders Working to Serve NYC

Some New York City subway commuters report unnerving trips amid a huge ridership drop and a tiny crime decline. Transit boss Sarah Feinberg vows to make rides "as safe as possible."

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The Fault in Our Stairs: Subway Escalator Reliability Plunges

The 232 escalators maintained by the MTA are functional only about 87% of the time, according to new figures — the worst they’ve been since 2010.

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Taxpayers Step Up Funding for Private Staten Island Bus Lines Losing Riders

The SIM23 and SIM24 express bus routes serving Staten Island’s South Shore are suffering under MTA route redesigns, city sponsor says.