clock menu more-arrow no yes

Human Resources Administration

Filed under:

Steve Banks Had Big Goals for Shelters, and Hit the Mark on Some. Should He Stay?

The city has now left all its notorious "cluster" shelter sites. Family homelessness is down. Eric Adams has hinted he likes the Department of Social Services commissioner. Is Banks ready for round two?

Filed under:

Boost to Skimpy Low-Income Housing Vouchers Leaves Formerly Homeless at Risk of Return to Shelters

Workers who get a raise above minimum wage will lose their housing aid under a deal struck this spring between the City Council and de Blasio to cover a higher range of rents. There’s time to fix that income cliff danger before the Sept. 1 upgrade.

Filed under:

He Received Medicaid Coverage For Years. Now, the State Wants $32,000 Back.

Bronx man’s plight highlights call for city’s poverty relief agency to extend an expiring moratorium on settlement collections from people deemed disqualified for public benefits already received.

Filed under:

Masks Back at Welfare Offices After Mayor Balks at Rule Reversal

On Friday, the city scrapped the face-covering requirement following two Broxn incidents. On Monday, "no mask, no entry" signs went back up citywide.

Filed under:

NYC Makes Masks Optional at Welfare Offices After Clients Defy Rule

The flip followed two Bronx incidents in which visitors refused to cover their faces to protect against coronavirus. Gov. Andrew Cuomo has ordered masks be worn in public, backed by Mayor Bill de Blasio.

Filed under:

Family Has Housing Voucher and an Apartment — But They’re Still Homeless

As the city’s poverty relief agency struggles to remotely handle cases, families eligible for independent living remain stuck in homeless shelters.

Filed under:

As City Vows New Facade Crackdown, Old Violations Leave Buildings ‘Unsafe’

More than 300 New York City buildings — including the Lotte New York Palace, the "Gossip Girl" hotel — lack safety measures following failed inspections, city DOB records show. The city announced a crackdown after Erica Tishman’s death.

Filed under:

From Shelter to Home to Street: One Man’s Homeless Struggle

Karim Walker counted as a success story when he moved into permanent housing. Now, he’s living in the subways. Can de Blasio’s new Outreach NYC help?

Filed under:

Halfway Into Homeless Revamp, Work Lags as Hotel Use Grows

While conversions to permanent housing have helped shrink the number of homeless families, transition to promised 90 new shelters proves slow going.

Filed under:

City Pays Storage Fees for Homeless, But One Bronx Family Still Lost Items

The city shells out $17.5 million annually to self-storage companies. But some clients report big problems with the little-regulated industry.


We’re here to listen. Email or visit our tips page for other ways to share.

Filed under:

On the Brink of Being Homeless in a ‘Sanctuary City’

After an ICE raid took a Queens family’s breadwinner, his loved ones fight to keep their home, with no help from housing aid off limits to immigrants.