Department of Information Technology and Telecommunications

Government transparency advocates argue politicians’ social media and campaign sites need to be treated as official documents with public access to archives.
Three-story 5G-transmitting towers are coming soon to a corner near you — doubling down on bringing free Wi-Fi hotspots to areas outside Manhattan.
Tech consortium CityBridge is poised to install ultrafast internet-transmitting structures to bridge the digital divide. But its earlier LinkNYC program was a debacle, ending in debt and unfulfilled promises.
The mayor tapped Wiley in 2014 to get broadband to low-income neighborhoods. Now, 1.5 million people are still unconnected. The mayoral candidate blames her ex-boss, but an examination suggests a more complicated history.
The group behind LinkNYC towers that give free Wi-Fi and phone calls is far behind schedule on installations and payments to the city, officials say.
The firm enlisted by the de Blasio administration is already behind and over budget on creating a temporary text option for emergency callers.
At least 50 of the kiosks made to replace old-school pay phones with Wi-Fi sit idle with no connectivity — some for over two years, THE CITY found.
The city’s complaint and information service offers just six languages, our test found, when the law requires 10.
Delays in new emergency technology stem from bitter standoffs over system testing failures and how much human help computers need to catch all calls.
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